We'd love to hear from you - please feel free to contact us regarding questions, feedback or anything that's on your mind.
(We are working in European time zone, and will reply to you within this time zone)
General inquiry? hello@sunsetadore.com
Exchanges and returns? exchange.return@sunsetadore.com
Due to high volume please allow 72 hours for a response, thank you!
Contact us
Our customers' satisfaction is our number one priority.
Exhange and returns are accepted for any reason within 14 days.
Exchanges are free, returns costs 19 euros.
We offer a full refund minus the return cost when the product is unused.
Express shipping is 2-5 days and standard shipping is 5-7 days
Most orders ships within 24 hours. However, if your order is a "made to order" order it typically takes 3-4 weeks to make your order.
When the MTO order is placed, the Spanish tailors begins the process of creating your desired piece, size, and color. There are weekly emails sent about the process and timeline.